Our FAQ page is here to provide answers to any important questions about our ear care services.
No. Occasionally some people may experience periods of mild discomfort or dizziness.
Yes. Microsuction is the safest method of ear wax removal for people who have had grommets, tympanoplasty (eardrum repair) and mastoidectomy. We also treat patients with narrow ear canals, exostoses or otitis externa (swimmer's ear).
Usually no more than 20 minutes.
Yes. Our home visit service is available 24 hours a day 7 days a week.
No. However, the use of olive oil drops a few days prior to your appointment can help by softening the ear wax.
The short answer is yes. Ear wax plays a very important part in protecting your ears; it is a substance that is secreted inside the ear canal and has cleansing, lubricating and antibacterial properties. This is why we only remove ear wax when it blocks the ear canal and causes symptoms.
Yes. We'll be able to clear the infected debris using microsuction. Our doctors will then prescribe the appropriate antibiotic drops with a free of charge follow up appointment.
No. We are able to provide medical advice and facilitate treatment as we are a team of ENT doctors. We also accept GP referrals.
Yes. You can request your preferred member of staff at the time of your booking.
We accept all major credit/debit cards or cash on the day of your appointment. We do not accept cheques.
It depends on your insurer. We are happy to fill in any forms you need to claim our fees, but we do not take payments from insurance companies. You must check with your insurer that they will cover your treatment by the practitioner you are seeing, as sometimes they will cover a doctor but not a nurse.
Unfortunately not at the moment. However we do offer mobile visits 24 hours a day across London.
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