Emergency Ear Wax Removal in London
Same-Day, Mobile Appointments

Dr Riaz Rampuri was prompt and took his time with a very elderly patient, reassuring her, explaining clearly what he was doing and treating her with extreme care and an extremely high level of professionalism. He deserves 5 stars!

Dr Riaz is really excellent at what he does. He put my elderly mum at ease during a difficult/impacted wax removal, keeping her informed about what he was doing at all times and not rushing her. I would highly recommend Auris Ear Care to anyone who needs a wax check from a professional and calm doctor.

We are incredibly grateful to this amazing doctor (Dr Riaz) for coming to see our daughter so late at night. His kindness, professionalism, and genuine care meant so much to us during a very worrying time.
Despite the late hour, he was incredibly patient, reassuring, and thorough. He took the time to listen to our concerns, carefully assess our daughter, and explain everything clearly, which immediately put us at ease.

It is rare to come across someone who goes above and beyond not only as a doctor, but also as a compassionate human being.

We cannot thank him enough and would highly recommend him to anyone looking for a caring, professional, and dedicated doctor. An absolute credit to his profession.

We had a great experience with Dr Riaz, who came to our home to see my 14-year-old cousin. She was quite nervous and made the examination a little difficult at times, but Dr Riaz was incredibly calm, patient and understanding with her throughout.
He took his time to explain everything he was doing, what had happened, why it may have happened and what the next steps would be. He never rushed her and made sure she felt as comfortable and reassured as possible. I really appreciated how patient and professional he was, especially when dealing with a nervous teenager. We felt very well looked after and I would definitely recommend Dr Riaz. Thank you so much for your patience and care!

I cannot recommend Auris Ear Care highly enough.

I developed a badly blocked ear very quickly and was left with perhaps 30% of my normal hearing. It was extremely disruptive to everyday life. As I am severely physically disabled and use a powered wheelchair, even a relatively straightforward medical problem can add considerably to the restrictions I already face.

Around eight years ago my eardrum was perforated during NHS ear syringing using abnormally high pressure. Since then I have always had microsuction carried out at hospital. Before the pandemic, getting an appointment was never particularly difficult.

Last week I contacted the ENT department at Guy’s and St Thomas’ and was told the waiting time was around 30 weeks and that I would first need a new GP referral. I had already been using olive oil for 11 days without improvement.

My GP responded promptly and arranged for a district nurse to visit me at home. She found a build-up of wax. Following her report, however, I was prescribed oral amoxicillin and antibiotic ear drops for a presumed infection, without my GP examining me directly. I am reluctant to take antibiotics unless they are genuinely necessary, so I searched online to see whether microsuction could be done at home.

That is how I found Auris Ear Care.

For me, the home service was particularly important. I cannot simply get in a car or use public transport across London. Auris offered a next-day home appointment with an ENT-trained doctor, so I bit the bullet and paid £250. It was the first time in my life I had paid privately for medical treatment, and as someone who strongly believes in the NHS, I had mixed feelings about doing so.

As far as Auris is concerned, though, the service was excellent.

Dr Riaz Rampuri arrived exactly when promised. After a short consent form and medical details on his iPad, he performed microsuction on both ears. The actual procedure took only a few minutes in each ear. Everything was calm, professional and straightforward, and I could pay by card using his mobile payment system.

Most importantly, the problem was completely resolved. Dr Rampuri examined my ears and confirmed that there was no ear infection, so the antibiotics I had been prescribed were not needed. Two days later my hearing remains completely normal. I can even listen to the television at a noticeably lower volume than before.

So this is very much a five-star review of Auris Ear Care and Dr Rampuri. They provided exactly the service I needed, in my own home, promptly and professionally, with an excellent result.

The experience did leave me with uncomfortable questions about NHS access to routine microsuction. A procedure that took only a few minutes and immediately restored my hearing apparently carried a wait of many months through my local hospital service. It does make me wonder whether access to NHS microsuction is gradually becoming more restricted.

I was fortunate that I could afford £250. Many housebound and disabled people could not. That wider issue is not the fault of Auris Ear Care. Quite the opposite: I am extremely grateful that the service existed when I needed it. Dr Riaz Rampuri solved in a matter of minutes a problem I had been facing the prospect of living with for months.

Excellent service, and one I would use again without hesitation.

Excellent service ,very helpful , knowledgeable, would highly recommend

Fabulous service from Riaz. Punctual, professional and educational. Would definitely use this service again 😊

Riaz, came for a home visit for my father who we discovered had an ear infection, he treated it and my fathers hearing improved and helped with the dizziness.

Auris Ear Care gave me excellent service in my hotel room during a stay in London. Riaz was extremely friendly and knowledgeable. The service itself gave me back my hearing. Thanks Auris and Riaz!

Brilliant service - would highly recommend. Very efficient, helpful advice and a lovely manner. Also available at very short notice on a Sunday evening. Thanks!!