Micro-suction Ear Wax Removal London

I cannot recommend Auris Ear Care highly enough.

I developed a badly blocked ear very quickly and was left with perhaps 30% of my normal hearing. It was extremely disruptive to everyday life. As I am severely physically disabled and use a powered wheelchair, even a relatively straightforward medical problem can add considerably to the restrictions I already face.

Around eight years ago my eardrum was perforated during NHS ear syringing using abnormally high pressure. Since then I have always had microsuction carried out at hospital. Before the pandemic, getting an appointment was never particularly difficult.

Last week I contacted the ENT department at Guy’s and St Thomas’ and was told the waiting time was around 30 weeks and that I would first need a new GP referral. I had already been using olive oil for 11 days without improvement.

My GP responded promptly and arranged for a district nurse to visit me at home. She found a build-up of wax. Following her report, however, I was prescribed oral amoxicillin and antibiotic ear drops for a presumed infection, without my GP examining me directly. I am reluctant to take antibiotics unless they are genuinely necessary, so I searched online to see whether microsuction could be done at home.

That is how I found Auris Ear Care.

For me, the home service was particularly important. I cannot simply get in a car or use public transport across London. Auris offered a next-day home appointment with an ENT-trained doctor, so I bit the bullet and paid £250. It was the first time in my life I had paid privately for medical treatment, and as someone who strongly believes in the NHS, I had mixed feelings about doing so.

As far as Auris is concerned, though, the service was excellent.

Dr Riaz Rampuri arrived exactly when promised. After a short consent form and medical details on his iPad, he performed microsuction on both ears. The actual procedure took only a few minutes in each ear. Everything was calm, professional and straightforward, and I could pay by card using his mobile payment system.

Most importantly, the problem was completely resolved. Dr Rampuri examined my ears and confirmed that there was no ear infection, so the antibiotics I had been prescribed were not needed. Two days later my hearing remains completely normal. I can even listen to the television at a noticeably lower volume than before.

So this is very much a five-star review of Auris Ear Care and Dr Rampuri. They provided exactly the service I needed, in my own home, promptly and professionally, with an excellent result.

The experience did leave me with uncomfortable questions about NHS access to routine microsuction. A procedure that took only a few minutes and immediately restored my hearing apparently carried a wait of many months through my local hospital service. It does make me wonder whether access to NHS microsuction is gradually becoming more restricted.

I was fortunate that I could afford £250. Many housebound and disabled people could not. That wider issue is not the fault of Auris Ear Care. Quite the opposite: I am extremely grateful that the service existed when I needed it. Dr Riaz Rampuri solved in a matter of minutes a problem I had been facing the prospect of living with for months.

Excellent service, and one I would use again without hesitation.

Excellent service ,very helpful , knowledgeable, would highly recommend

Fabulous service from Riaz. Punctual, professional and educational. Would definitely use this service again 😊

Riaz, came for a home visit for my father who we discovered had an ear infection, he treated it and my fathers hearing improved and helped with the dizziness.

Auris Ear Care gave me excellent service in my hotel room during a stay in London. Riaz was extremely friendly and knowledgeable. The service itself gave me back my hearing. Thanks Auris and Riaz!

Brilliant service - would highly recommend. Very efficient, helpful advice and a lovely manner. Also available at very short notice on a Sunday evening. Thanks!!

After repeat trips to my GP, after one visit my ear was almost back to normal. The treatment was painless and I was kept informed every step of the way. Thank you so much - highly recommend 👂!

Riaz was great - prompt, efficient and very helpful to my 92 year old mother. She can hear much better!

Auris Ear Care and the boss, Riaz went out of their way to get to my Property promptly! My ear was dreadfully blocked and the volume of my TV was only increasing!
I found Riaz to be very personable and professional. He had my hearing restored in a matter of minutes with as little discomfort as could be expected!
Trying to find someone deft Of hand and trustworthy was a struggle!
I am delighted to have met him and being introduced to the firm!
I will be using his Services in about three years, he thinks!
Top job!!

Dr. Riaz was very kind and attentive. He done it very well. He is the best.